Keepmoat - Amy Johnson, Hull

Wow what can I say !! Please do not let the few silly bad reviews put you off buying from keep moat !! We had a couple of teething issues and the organisation/ workmanship / professionalism and care is outstanding!! I'm in actual shock how amazing different teams and departments can all put together to get things right ! Alison Caroline Jimmy are just a few names off the top of my head 5 star service! Literally in shock how amazing this company is !!! Thankyou so much absolutely outstanding! Dionne

Good homes . Good customer service . Did have a few issues with the new home but all was fixed by them .

Nice built homes.

Keepmoat building did not meet safety standards and incompetency leads to recurring failed inspections resulting in several months delay I looked for a property in Hull in time for start of school in September 2022. It turns out this property which is Plot 62 at Amy Johnson was expected to be ready in August 2022, just in time for the new school year. I didn't have any reason then to think that Keepmoat would not make up the August date as up to August they kept saying the project was on track. Then in August Keepmoat informed their building had been stopped by an inspector, which means that something with the building wasn't properly being done right. However they blame the inspector rather than taking any responsibility. It would be needing a new project because the current one was from 8 years ago and it did not met safety regulations that changed, but appearently no one in Keepmoat knew about this for the past 8 years passed without regulations changes being noticed by Keepmoat. Again no is to blame at Keeepmoat they said. So the property would now be ready for September, but in September they informed it would be October as now it was a suppliers fault who had not delivered materials in time. It was not known whether the materials had been ordered on time. In October Keepmoat informed they had the materials and completion for end of October was possible, but they were stopped one more time on a further inspection, because again something on the building was not properly done. It is not known why the building failed again to pass an inspection on the newly approved project. Up to today they haven't provided a clear explanation. So Keepmoat informed the new date for completion could be November, but could also be December. They were not sure, but it was said once works re-started Keepmoat had already a plan in place that it would take a few weeks to complete the building. Finally, in December, works re-started again, but Keepmoat informed it could be March 2023 before they completed the building. So the reality indeed was Keepmoat had a plan for a few months, rather than a plan for a few weeks, or no plan at all, which left me only with a slight impression that someone in Keepmoat is lying. Mistake after mistake and no one takes responsibility. I strongly recommend you to not buy a house from Keepmoat. They are slow and incompetent

Tried to refuse paying back my deposit, in the end I got it, but not an experience I would want anyone else to go through

They are very nice homes and I'd love to be living in one of them

Nice new build homes friendly site management only thing that put me off was the green bricks lol but the houses looked good inside and to a professional standard.