H&S Construction (SOT) Ltd

Extension and new-build work dominates the accounts left for H&S Construction (SOT) Ltd in Stoke-on-Trent, with customers describing whole projects managed on their behalf so that they were left stress free. The standard of the finished result is a recurring theme, and close attention to detail is singled out, while one account notes that work carried out many years ago has held up well since. Reliability and punctuality come up repeatedly, with projects delivered inside the agreed programme and targets met as arranged.

A number of customers describe clear communication from start to finish, being kept informed at each stage and finding the team responsive whenever questions or adjustments arose. Javaid, named in more than one account, is called honest, professional and knowledgeable, offering practical suggestions that helped reduce costs, and the team around him is described as friendly and experienced. Tidiness on site is mentioned too, with the building area left clean and tidy. Fair pricing and transparency are further themes, along with assistance in dealing with council matters as obstacles emerged, and one customer has since instructed the firm again for an extension.